Policies and Procedures
A. Administration, Finance, & Governance
A-2 Board Roles & Responsibilities
A-3 Safe Use of Agency Owned Vehicles
A-4 Board Recruitment and Orientation
A-5 Meetings of the Board of Directors
A-6 Vision, Mission and Values or Principles
A-13 Managing Association Assets
A-14 Procurement, Purchasing and Accounts Payable Protocols
A-18 Conflict of Interest - Board Members
A-19 Expenses Eligible for Reimbursement
A-22 Broader Public Sector (BPS) Supply Chain Code of Ethics
A-24 Bookkeeping and Financial Records
A-25 Security of Agency Property
B Service Delivery
B-1 Admission Criteria and Procedures
B-5 Smoking (Supported Person)
B-7 Management of Personal Information re Supported People
B-8 Compliance with Service Standards Regulations
B-9 Health and Safety of Supported Persons
B-11 Medication Administration
B-12 Do Not Resuscitate Orders
B-15 Emergency Response & Reporting System
B-16 Supporting People who have Challenging Behaviors
B-17 Death of a Person Receiving Residential Care
B-19 Prevention of Assault & Abuse
B-21 Serious Occurrence Reporting
B-22 Resolution of Concerns and Complaints
B-23 Compliance with Safe Drinking Water Act
B-25 Positive Behavioural Support
B-28 Supported Peoples Use of Agency Internet.
C Human Resources
C-1 Hiring Practices and Process
C-2 Probationary Employment and Performance Assessments
C-5 Administration and Safe Handling of Hazardous Drugs
C-8 Staff Training & Development
C-11 Use of Private Vehicles for Related Purposes
C-12 Prevention of Harassment in the Workplace
C-14 Continuation of Health and Dental Benefits
C-18 Conflict of Interest - Employees
C-24 Information and Communication Technology
C-25 Violence in the Workplace
C-28 Complaint Procedure (non-unionized staff)
C-30 Disconnecting from Work Policy